The Student Navigator, LLC: Privacy Policy

We at The Student Navigator, LLC, (collectively with any subsidiaries, “The Student Navigator”) have created this Privacy Policy to describe our practices regarding information we collect through our web sites, mobile features, applications and any other interactive features or services owned or controlled by The Student Navigator that post a link to this Privacy Policy (each, a “Service” and collectively, the “Services”), as well as any information we collect offline and combine in our databases. Certain features discussed in this Privacy Policy may not be offered on each Service at any particular time. Note that we combine the information we collect from you through all of our websites, mobile applications, and other Services.

This privacy policy tells you how we use personal information collected at this site. Please read this privacy policy before using the site or submitting any personal information. By using the site, you are accepting the practices described in this privacy policy. These practices may be changed, but any changes will be posted and changes will only apply to activities and information on a going forward, not retroactive basis. You are encouraged to review the privacy policy whenever you visit the site to make sure that you understand how any personal information you provide will be used.

Note: the privacy practices set forth in this privacy policy are for The Student Navigator only. If you link to other web sites, please review the privacy policies posted at those sites.

Note about Children: Our services are general-audience in nature and are not intended for, marketed to or available to individuals younger than the age of 13, and individuals younger than the age of 13 should not submit personal information to us.

Distribution of Information

We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; (3) attempting to collect unpaid balances; or, (4) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.

 

Commitment to Data Security

We are committed to keeping your personally identifiable information secure. Only (if applicable) any authorized member(s), contractors, other The Student Navigator representatives (who have agreed to keep information secure and confidential), and/or any third party service that was used/given permission to use when entering your information have access to this information.

Privacy Contact information

If you have any questions, concerns, or comments about our privacy policy you may contact us using the information below:

* By E-Mail: info@thestudentnavigator.com

We reserve the right to make changes to this policy. Any changes to this policy will be posted.

SUMMARY

WE FULLY DESCRIBE OUR PRIVACY PRACTICES BELOW IN THIS PRIVACY POLICY. THIS SUMMARY PROVIDES AN OVERVIEW OF SOME IMPORTANT INFORMATION REGARDING OUR USE AND SHARING OF YOUR INFORMATION, AND THIRD PARTIES WHO MAY SERVE ADVERTISEMENTS AND WHO MAY SET COOKIES OR WEB BEACONS OR SIMILAR TRACKING TECHNOLOGIES WHEN YOU USE THE SERVICES, BUT PLEASE REVIEW OUR FULL PRIVACY POLICY BEFORE USING OUR SERVICES.

We primarily use the information we collect when you use the Services in connection with your relationship with The Student Navigator, LLC, your use of the Services, and for sending your information from us or on behalf of certain third parties. This includes linking you to other members of The Student Navigator, LLC community and, in some cases, may allow you to engage in real-time video- or text-based chat with another community member. It also includes providing offers to you based on information you provide or your use of the Services. Please review the “INFORMATION COLLECTION” and “HOW WE USE YOUR INFORMATION” sections of this Privacy Policy for a full description of the information we collect, including Personal Information, and how we use that information. Remember that if you create a Profile or participate in community forums and similar features on the Services, your information may be public. Note that we do not share your Personal Information with third parties for their marketing purposes without your consent; however, we may share your Personal Information under certain limited circumstances. For more details, please review the section below entitled “Information Sharing.”

INFORMATION COLLECTION

  1. Registration and Other Information You Provide

The Services may collect “Personal Information” (which is information that can be used to identify or contact a specific individual, such as your name and email address), account information (such as a password or other information that helps us confirm that it is you accessing your account) and demographic or other information (such as your school, gender, age or birthdate and zip code and information about your interests and preferences). We will also collect payment information (typically, credit/debit card account information) if you choose to purchase products or services through the Services. Some Services may allow you to use the Service to offer your own products or services for sale. If you use the Services for such purposes or in any other manner that may necessitate payment from The Student Navigator, LLC to you, we may collect additional information from you, such as your Social Security Number or taxpayer identification number, as necessary to facilitate payment and to comply with related legal obligations. Any information combined with Personal Information will be treated as Personal Information.

  1. Your Profile, Community Forums and User Content

You may have the opportunity to create a profile, which consists of information about you, which may include Personal Information, photographs, information about your academic and work history, your interests and activities, your use of the Services and other information (“Profile”). Some of the information in your Profile may be visible to third parties or to everyone, depending on the nature of the information and the privacy settings you choose when you sign in and go to your Account on the website or other Services where you created your Profile. The Student Navigator, LLC may also make the information contained in your Profile accessible through means other than The Student Navigator, LLC website (such as through an app, social media, etc.). Your Profile may also be indexed by and displayed by internet search providers when someone searches for your name. The Student Navigator, LLC does not control how frequently third-party search engines update their indexes; consequently their information may be outdated and still available for a period of time even if you discontinue use of the service.

Note that in order to provide services and opportunities to you, educational organizations, scholarship providers and other third parties may be able to review certain information in your Profile for some of the Services, whether or not you have limited public access to that information. You may have the opportunity to control whether this information is shared, but some information may be shared automatically — all as disclosed on the website or other Service where you created your Profile. The Student Navigator, LLC does not share your contact information (email, full postal address or phone number) with those third parties unless you request, agree to that sharing, and/or used that third party service when entering your information. However, The Student Navigator, LLC may send you information and offers from third parties and information about the Services, and you may not be able to opt-out from these messages without closing your account.

The Services may provide you the opportunity to participate and post content publicly in forums, through interactive features and through other communication functionality (“Community Forums”). You may choose, through such features or otherwise, to submit or post reviews, problems, suggestions, ideas, solutions, questions, answers, class notes, course outlines, comments, testimonials, feedback, messages, images, videos, text or other material (“User Content”). Your User Content may also be posted in your Profile. In addition, if you choose to submit User Content for review or instruction by another user as part of a mentor lesson, your User Content may be publicly posted to the Profile of your mentor as part of the mentor’s portfolio of work, including any Personal Information you included in the applicable User Content. Please think carefully about what you post and before including Personal Information in your User Content. You may edit or remove your Profile information, but you may not be able to remove answers or postings or other uploaded User Content on some Services.

Note that anything you post to a Community Forum may be public. If you choose to voluntarily disclose Personal Information in your Profile or a Community Forum, that information will be considered public information and the protections of this Privacy Policy will not apply.

In addition, the Services may allow members to communicate and collaborate with each other, including some Services that allow members to engage in one-on-one communication using a video chat or text chat feature. If you create an account, participate in a Community Forum or choose to communicate with others through the Services, certain information about you may be disclosed in connection with your or others’ use of the Services, including certain information about you and your network (such as your name and profile photo, the number of your connections, and the names and pictures of your connections). Our servers may record and we may retain records of the content of any such user-to-user communications.

  1. Third Party Services, Social Media Platforms, and Information Third Parties Provide About You

Third parties may provide us with information about you. For example, if you are on a third party web site, and you opt-in to receive information from us, that third party may forward information about you to us so that we may contact you as requested.

The Services may permit interactions between the Services and a third party web site or service, such as enabling you to “like” a product within our Services or “share” content to other web sites. If you choose to “like” or “share” content or to otherwise post information from or via the Services to a third party web site, feature or application, that information may be publicly displayed, and the third party web site may have access to information about you and your use of our Services. Similarly, if you post information on a third party platform that references The Student Navigator, LLC or one of the Services, your post may be published on our Services in accordance with terms of that third party. These features may collect your IP address or other Device Identifier, which page you are visiting on our web site, and may set a cookie to enable the third party feature to function properly. Third party features and applications are either hosted by a third party or hosted directly on our Services. Your interactions with these features are governed by the privacy policy of the company providing it.

You may also choose to participate in a third party application or feature through our Services (such as logging in through Facebook Connect or otherwise linking the Services with another web site or interactive service) or on a third party web site or service (such as one of our Facebook applications or a similar application or feature on a third party web site or service) through which you allow us to collect (or the third party to share) information about you, including personal information. Information about you, including your name and profile photo, may be shown to other users of the Services if you are logged in through the Services or through a third party web site or service. The third party may allow you to remove the application or feature, but we may retain the information previously collected. When you choose to participate, you may be opting to link your activity on our Services with that third party web site or service, which may then collect information about your visits to our Services and may publish that activity as you request to your profile or similar feature with that third party (such as if you choose to share a purchase you made on thestudentnavigator.com with your connections on the third party website). In some instances, we may require that you participate in the Services through a third party application or feature and, if you choose not to authorize or use the required third party application or feature, you will not be able to use the applicable Service.

The information we collect is subject to this Privacy Policy. The information collected and stored by the third party remains subject to the third party’s privacy practices, including whether the third party continues to share information with us, the types of information shared, and your choices with regard to what is visible to others on that third party web site and service. The third party may allow you to remove the application or feature, in which case we will no longer collect information about you through the application or feature, but we may retain the information previously collected.

We also may supplement the information we collect with outside records from third parties in order to provide you with information, services or goods you have requested, to enhance our ability to serve you, to tailor our content to you and to offer you opportunities to purchase products or services that we believe may be of interest to you. We may combine the information we receive from those other sources with information we collect through the Services.

  1. Referral Features, Promotions, and Giveaways

The Services may offer referral features whereby users may use an email tool to invite friends to use the Services using a one-time email. The Student Navigator, LLC stores this information for the purpose of verification, as well as tracking the success of our referral program. The Student Navigator, LLC will not use those referred email addresses for any other purpose (unless, of course, the referred user comes to a Service and registers as a user, in which case The Student Navigator, LLC may use the email address provided by the referred user in accordance with this Privacy Policy). The referred person may contact us at info@thestudentnavigator.com to request that we remove this information from our active database.

Coupons and vouchers are not gift certificates and must be used according to the terms of the voucher or coupon itself or the accompanying materials.

  1. Information The Student Navigator, LLC Collects Automatically When You Access The Services

Like other websites and online services, we and our analytics providers and other third party service providers may automatically collect certain “Usage Information” whenever you access and use the Services, including, without limitation, by viewing information about a program, service, etc.

Usage Information may include the browser and operating system you are using, the URL or advertisement that referred you to our Services (if applicable), the search terms you entered into a search engine that lead you to our Services (if applicable), all of the areas within our Services that you visit (including information about any ads you may view), and the time of day you used the Services, among other information. We may use Usage Information for a variety of purposes, including to provide special offers, to serve advertisements, to select appropriate content to display to you, and to enhance or otherwise improve the Services and our products.

HOW WE USE YOUR INFORMATION

We use information about you, including Personal Information, the information you provide in your Profile, User Content, and Usage Information to: (1) allow you to participate in features we offer or to provide related customer service, including, without limitation, to respond to your questions. complaints or comments; (2) tailor content, recommendations and offers we display to you, both on the Services and elsewhere online; (3) process a transaction you initiate; (4) provide you with information, products, services, or suggestions; (5) send or display to you and others using the Services special offers or advertisements from us, our advertisers, or third-parties; (6) process your registration with our Services, including verifying your e-mail address is active and valid; (7) improve the Services and our products, and for internal business purposes, including the measurement of ad effectiveness; (8) contact you with regard to your use of the Services and, in our discretion, changes to our policies; and (9) permit other The Student Navigator, LLC users to contact you, and vice versa; (10) to provide you with location features and services (e.g., telling you about local deals and events); and (11) as described in the Privacy Policy and for purposes disclosed at the time you provide your information or otherwise with your consent.

Service Providers. If you purchase any products or services, our billing partner will receive billing and financial information (e.g., credit card numbers) necessary to process your charges, including your postal and e-mail addresses, depending on your payment method.

Administrative, Legal Reasons & Academic Integrity Investigations. We may also disclose your information, including Personal Information, in response to a subpoena or when required by law; to defend our rights; in response to a written request from law enforcement regarding an investigation into criminal activity that may have occurred through or in any way using The Student Navigator, LLC’s Services or property; to provide information to a claimed owner of intellectual property who claims that content you have provided to us infringes on their rights; upon request of an academic institution connected to an investigation into academic integrity; to protect and/or defend any applicable Terms of Use or other policies applicable to the Services; or to protect the personal safety, rights, property or security of any organization or individual. These disclosures may be carried out without notice to you.

Business Transitions The Student Navigator, LLC may share Personal Information with its affiliates, primarily for business and operational purposes. In the event that The Student Navigator, LLC goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, or other corporate change, including, without limitation, during the course of any due diligence process, your information, including Personal Information, will likely be among the assets transferred. You will be notified via email and/or a prominent notice on Services of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information. This Privacy Policy will become binding upon the new owner of the information until amended.

Contests and Promotions. We may offer contests and other promotions (“Promotion”) that may require registration. By participating in a Promotion, you are agreeing to governing terms, conditions or official rules, which may contain specific requirements of you, including allowing third parties involved in the Promotion to use your name, voice, likeness or other indicia of persona in advertising or marketing associated with the Promotion. If you choose to enter a Promotion, Personal Information, such as your name and shipping address, may be disclosed to third parties or the public in connection with the administration of such Promotion, including, without limitation, in connection with winner selection, prize fulfillment, and as required by law or permitted by the Promotion’s official rules, such as on a winners list.

THIRD PARTY AD NETWORKS AND ANALYTICS PROVIDERS

The Student Navigator, LLC uses third-party services to serve third party advertisements on and through the Services; to provide us with information regarding traffic on the Services, including the pages viewed and the actions users take when visiting the Services; to serve our advertisements on other web sites, within mobile apps, and elsewhere online; and to provide us with information regarding the use of the Services and the effectiveness of our advertisements. For example, if you click on a The Student Navigator, LLC advertisement, our service provider(s) may be able to tell us the advertisement you clicked on and where you were viewing the advertisement; likewise, if you click on an ad you see on our Services, our service provider(s) may be able to tell which page you were visiting on our Services and pass that information to the advertiser. The advertisements you see may be served by one or more third parties, who may use information collected over time about your activities on the Services, and other web sites and services, to provide you targeted advertising based upon your interests.

MOBILE USE

If you use the Services through a mobile device or one of our mobile applications, your mobile Device Identifier, your mobile carrier, and your physical (GPS) location may be transmitted to The Student Navigator, LLC. You agree that The Student Navigator, LLC may store and use that information.

UPDATING YOUR ACCOUNT INFORMATION AND CONTROL OVER THE STUDENT NAVIGATOR, LLC EMAILS

You may be able to review the information you provided to us on a Service and make any desired changes to the information, or to the settings for your account on that Service, by logging in to your account for that Service and editing or deleting the information. You also may be able to limit the information you receive from us by adjusting your settings. However, we reserve the right to send you information on our behalf and on behalf of third parties in connection with providing the Services. If you no longer want to receive information from us, you will need to close your account for that Service.

 

CLOSING YOUR ACCOUNT

If you wish to close your account with one of our Services, please send your request to info@thestudentnavigator.com and we will remove your Personal Information and Profile, if applicable, from the active databases for the Service(s) you request. Please let us know which Service(s) you wish to close and send your request using an email account that you have registered with The Student Navigator, LLC under your name. You typically will receive a response to a request sent to info@thestudentnavigator.com.

Even if your account is closed, information may remain in backup records and we may retain certain data if it may be necessary to prevent fraud or future abuse or for legitimate business purposes, such as analysis of aggregated, non-personally-identifiable data, account recovery or if required by law. All retained data will continue to be subject to the applicable privacy policy for the Service. Also, if you have posted content on or through the Services, such as in Community Forums, we may not be able to delete it.

THIRD PARTY CONTENT, LINKS TO OTHER SITES, AND THE STUDENT NAVIGATOR, LLC CONTENT FOUND OUTSIDE OF THE SERVICES

Certain content provided through the Services may be hosted and served by third parties, which may include third party widgets (such as those that allow you to “like” or “share” content with third party web sites and online services). In addition, the Services may link to third party web sites or content over which The Student Navigator, LLC has no control and which are governed by the privacy policies and business practices of those third parties. In addition, third-party partners of The Student Navigator, LLC from whom your order through the Services may have different privacy policies which apply to such partner’s use of your information.

Please also note that The Student Navigator, LLC content and widgets may be included on web pages and web sites that are not associated with us and over which we have no control. These third parties may independently collect data. The Student Navigator, LLC is not responsible for the privacy practices or business practices of any third party.

TESTIMONIALS

We display personal testimonials of satisfied customers on our Services ans/or other third party platforms (such as social media, etc.)  in addition to other endorsements. With your consent we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us at info@thestudentnavigator.com.

SECURITY

No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, as in any real-life scenario, we cannot guarantee its absolute security. If you have any questions about security on our Services, you can email us at info@thestudentnavigator.com.

 

CONSENT TO TRANSFER

The Services are operated in the United States. If you are located outside of the United States, please be aware that information we collect will be transferred to and processed in the United States. By using the Services, or providing us with any information, you fully understand and unambiguously consent to this transfer, processing and storage of your information in the United States, a jurisdiction in which the privacy laws may not be as comprehensive as those in the country where you reside and/or are a citizen.

CHANGES TO THIS PRIVACY POLICY

The Student Navigator, LLC may update this Privacy Policy at any time and any changes will be effective upon posting. In the event that there are material changes to the way we treat your Personal Information, we will display a notice through the Services prior to the change becoming effective. We may also notify you by email. However, we will use your Personal Information in a manner consistent with the Privacy Policy in effect at the time you submitted the information, unless you consent to the new or revised policy.

 

I have read and agree to the Privacy Policy of The Student Navigator, LLC.

 

Last Updated: September 17, 2018